PRIVACY POLICY

Thanks for using Intra lighting products and services. We take your privacy extremely seriously, regardless of whether you are a customer or a visitor to our website. This policy explains what, how, and why we collect the data when you visit our website, or when you use our Services. It also explains the ways we use and disclose that data.

General information

1.1 Intra lighting d.o.o., Vrtojbenska cesta 50, 5290 Šempeter pri Gorici, Slovenia, registration number: 5290457000 informs you that access and use of the website www.intra-lighting.com and all subdomains under it, as well as products or services that may be obtained with the company (hereinafter collectively referred to as our Services), is subject to the terms described in this Privacy Policy, without prejudice that access to any such products or services may require the acceptance of additional General Terms and Conditions. Therefore, if you do not agree with the conditions detailed in this Privacy Policy, please do not use our Services, since any use made of the same implies acceptance of the legal terms of use contained in this text.

1.2 The Policy covers the method of acquiring, processing, saving and accessing personal data acquired by the company Intra lighting d.o.o. when carrying out its activity.

1.3 Intra lighting d.o.o. shall undertake to process the acquired personal data exclusively for the purposes determined in the Policy and according to the Personal Data Protection Law.

1.4 The company Intra lighting d.o.o. has not appointed a data protection officer as the company is not obliged to do so according to the applicable legislation.

Data we collect

2.1 The company Intra lighting d.o.o. collects personal information directly from the individuals.

2.2 The information is mainly collected when you fill in the forms or register on our web page, use the Services, consult with our sales team, visit us on fairs, lectures or product trainings, send us an email or communicate with us in any way and you are voluntarily giving us information that we collect. That information may include your name, company information, address, email address, IP address, phone number, as well as details including gender, occupation, location, purchase history, and other demographic information. We process your data based on your consent, for the performance of a contract or on your request prior entering into a contract or based on legitimate interest.

2.3 The individuals submit their personal information voluntarily to the company Intra lighting d.o.o. Submitting personal information to the company Intra lighting d.o.o. is mandatory only when concluding a contract with the company Intra lighting d.o.o., when submitting the application for a 7-year warranty, for the purpose of registration on the Intra lighting d.o.o. website or when subscribing to the newsletter. If you do not submit personal data necessary for these purposes, Intra Lighting d.o.o. will not be able to provide you the aforementioned Services. 

Usage of personal data

3.1 Whenever we collect personal data, we will explain to you why we need the data for. We need personal data to enable you to use our website, to meet our contractual obligations, and to provide customized services to you. In order to optimize our services, we may link personal data with other data available to us. Based on the legitimate interest we carry out statistical analyses, in particular for the purpose of system security and of improving the web site even further. 

Intra lighting d.o.o. processes the personal information and use it: 

• To market and promote our products and services*, by sending you newsletters and promotional materials and to be contacted by Intra lighting d.o.o., our local distributor, agent, other partner or subsidiary for the purpose of promotion of our products.
• Manage our business, to bill and collect money owed to us (invoices, alerts, quotations…). 
• Sending printed material (brochures, catalogs, etc.) or invitations to various events (fairs, presentations, trainings, etc.). 
• Keeping internal statistics.
• Based on legitimate interest to provide, support and improve the Products and Services we offer.
• To communicate with our registered users about their account and provide customer support. 

* You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send.

3.2 We may communicate personal data to outsourcing partners when we need to use third-party Service Providers in order to provide and support the features of our Services. We will tell you we are working with a Service Provider whenever reasonably possible. We may partner with third parties to organize an event, display advertising on our Websites, or to manage and serve our advertising on other sites and may share Personal Information with them for this purpose. Based on your consent, we may also provide personal data our local distributors, agents, other partners or our subsidiaries with a purpose to market and promote our Products. All third parties with which we share this information are required to use your Personal Information in a manner that is consistent with the applicable legislation. The partners or subsidiaries may process personal data in third countries; in this cases we will ensure that appropriate and suitable safeguards are in place. For further information you may contact us to the contact data given in this policy. We and our third party partners may use cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our Web sites and other sites in order to provide you with targeted advertising based on your browsing activities and interests. If you actively choose to use the functions of social networks offered on our website, you will be transferred to the respective social networks. We further reserve the right to disclose personal data to third parties if we are compelled to do so by law, judicial decision of a competent court, or an order of a competent public authority, or if we are compelled by acts or omissions on your part to have our rights, property or assets protected or enforced by the competent authorities.

Personal data security

Intra lighting d.o.o. has implemented the necessary technical and organizational security measures 
to ensure the safety of your personal information and avoid its alteration, loss, misuse and/or unauthorized access, taking into account the state of technology, the nature of the information stored and the risks to which it is exposed, and in accordance with the provisions of the aforementioned regulations.

Intra lighting web site accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Account are personal data, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them.

Questions, concerns and demands

We consider it very important that you can trust us. Upon request, we will be pleased to tell you whether and if so which data relating to you are stored with us (right of access to personal data). If in spite of our efforts aimed at data accuracy, any incorrect information is stored with us, we will correct, change or delete the same upon your request. You also have the right to restrict the processing of personal data, the right to object to the processing and the right to data portability. In the event that the data is processed based on your consent, the consent can be withdrawn at any time without affecting the lawfulness of the data processing that was carried out on the basis of the consent until its withdrawal. For information, other questions or suggestions, or demands concerning your personal data please send an email to info@intra-lighting.com. You also have the right to lodge a complaint with the supervisory authority: Information Commissioner, Dunajska cesta 22, 1000 Ljubljana, Slovenia.

Social media, Public Information and Third Party Websites

6.1 Our Website includes social media features, such as the share button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are hosted by a third party. We also maintain presences on social media platforms including Facebook, Linkedin, Pinterest, YouTube, Instagram, … Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

6.2 Our Websites include links to other websites that we believe may be of interest to you. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit. 

6.3 We use Active Campaign to manage our newsletter and other email lists. Active Campaign’s privacy policy is available at https://www.activecampaign.com/legal/privacy-policy. You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of the newsletter. You can also email info@intra-lighting.com to update or unsubscribe your email address, or to request that we delete your email. What we will do with your email address: since we use "Active Campaign" email service, it will be shared with them,  so we will be able to send you emails with news, new products, projects, and tools. 

Personal data retention time

We keep the collected personal data until the consent is withdrawn or, in the case of the conclusion and implementation of the contract, for the duration of the contract and, on the basis of legitimate interest, until the expiration of the statute of limitations for asserting claims from the contract.  

Cookies

The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a website when the user has returned. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. 

What is a cookie?

Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to remember the user's preferences or registration details for a future visit. Web sites use cookies mainly because they save time and make the browsing experience more efficient and enjoyable. Cookies enable websites to monitor their users' web surfing habits and profile them for marketing purposes (for example, to find out which products or services they are interested in and send them targeted advertisements).  

The website uses the following cookies:  

Necessary cookies: they are essential for the operation of the website and ensure the smooth flow of functions and operations. The user’s consent is not required for these cookies, and the user cannot turn off their operation either.  

Functional cookies: are used to provide a more personalized experience on our website and to save your choices when using our website, e.g. for saving language settings or data to log into your account.  

Tracking cookies: these cookies are used to collect data for analyzing visits to our website and insight into how users use our website (e.g. duration of visit to our website or which pages you visit, which helps us understand how we can we improve the website for you).  

Advertising cookies: These cookies are used to display online advertisements that are likely to be of interest to you based on your browsing habits. 

List of cookies used on this website:

Google Analytics 

With cookies on our website, we do not collect your personal data and cannot harm your computer, smartphone or tablet.  Cookies enable our website to function and help us design and make a user experience tailored to your needs and expectations. 

YouTube 

This website contains embedded YouTube videos on some pages or provides links to YouTube videos. 

Agreement

By confirming when opening this website, you agree with the use of cookies that will be placed on your computer or mobile device. You can also further manage the consent to use of the cookies by choosing “Cookie settings”.

What to do if you don’t want cookies to be set

If you don’t want cookies to be set, please choose “I reject” when opening the website. Users can set their device browsers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set. The last of these means that certain personalized features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. You can also prevent Google Analytics to track you here.

Amendments to the Privacy Policy

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. As legislative amendments or changes to our internal processes may require an adjustment of data privacy provisions, we reserve the right to do so. You are kindly asked to regularly read through the present privacy policy.

Last update: July 2024